RAID 4-Bay Bedienungsanleitung PDF herunterladen (Seite 20)

Chapter 7 Trouble Shooting

■ the RAID device is not recognized when connect to a computer. Or the RAID device

does not work well.

○ Check the status and connection of the power switch and the power supply outlet.

○ Check whether the connection of the USB 3.0 cable is firmly connected.

○ Check the jumper of each hard disk which is set correctly.

○ Check if each HDD is well installed in the enclosure.

○ Check device driver is installed for your OS.

○ Please check the OS limitation of filing system and partition capacity vs. what you are using.

■ “A disk management” screen cannot start in Windows 2000/XP.

○ You must be logged on as an administrator or a member of the Administrators group in order to

initialize hard disk at the system of WINDOWS 2000/XP.

■ Transfer speed is slow even if I have access to USB.

○ Check whether the USB port is working in USB3.0 mode.

○ Check whether it is connected to a port of USB1.1./ 2.0 / 3.0

○ If you are using a USB HUB to PC, please confirm that HUB is a USB3.0 HUB.

○ When other USB device are connected to the PC at same time, it might slow down the transfer

speed at the USB3.0 port; Please remove other USB device(s) from the computer.

○ Check whether you use an USB cable that comes with this product.

■ Cannot use this product by specific software (a disk tool and backup software).

○ Specific software (Note1), cannot use this product.

Please use other software whether that case uses a hard disk of the normal deployment for a

PC.

Note1: About specifications of software, please check with software vender for detail.

■ Windows does not start when start this product was connected, Or it hangs up on

PC starting process.

■ In Windows 98 SE and Mac OS cannot recognize HDD’s which were already

formatted on Windows 2000 / XP.

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RAID 4-Bay Bedienungsanleitung Seite 20